The role of chatbots in e-commerce customer service and its potential benefits.
The role of chatbots in e-commerce customer service has grown significantly in recent years, and for good reason. Chatbots offer some benefits that can improve the customer experience, increase efficiency, and reduce costs for e-commerce businesses. 24/7 availability: Chatbots can provide customer support 24 hours a day, seven days a week, without the need for […]
